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Smart Firms Now Offer CTE (Continuing Technology Education)
By Phillip Hampton,
President


Nothing can be more frightening to an employee than to realize that the technology that he or she uses everyday in the office has long since been retired in the rest of the corporate world. Technical obsolescence is not only a concern when it comes to maintaining up-to-date hardware and software in the office but it is also a major consideration for human resources who, after all, are responsible for using office technology.

Firms that refuse to update their technology and stubbornly hold on to the same systems that worked 5 or 10 years ago do themselves and their employees a disservice. Not only do the firms see a decline in efficiency as older systems struggle to meet the increased demands of the digital office, but they also find it difficult to recruit good employees. Top job candidates both at the staff and professional levels are those who have marketable skills in the latest technological innovations. Employees who find themselves stuck working in an anachronistic environment using old technology might be surprised to find their value on the market has decreased dramatically as their skills have not kept pace with technological change.

Smart firms that want to maintain a competitive edge in the marketplace seek to enhance their employees' technology skills through a Continuing Technology Education (CTE) approach. These firms offer periodic mini-classes, usually in the form of lunch-and-learn sessions, in various office technology methods and practices for their employees. These sessions are designed to keep the firm's staff aware of new technology that may have been implemented in the firm, provide instruction on how to utilize the applications already in place more efficiently, and provide exposure for new ways of accomplishing tasks in the firm that will result in cost savings, less stress and enhanced client satisfaction.

A firm that invests in continuing education (technical or otherwise) for its employees creates a very desirable working environment. Employee morale is enhanced as workers learn new skills and become more adept in completing their jobs more efficiently. At the same time the firm does not fall behind in its ability to use the latest computer innovations and techniques. When the firm does need to fill an open position it can recruit the best candidates because of the firm's technology posture.

In our effort to enhance our clients' response to technology in the workplace, LogicForce Consulting offers a full slate of CTE classes on a variety of topics from general word processing tips and tricks to more advanced lessons on litigation database maintenance strategies and electronic discovery guidelines. LogicForce is a Microsoft Certified Partner and holds certifications in a number of legal specific applications and procedures. Call today for more information on how we can bring CTE to your firm.

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Source: The LogicForce Letter, Summer 2006

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