As 2019 begins, many law firms are considering how they can improve operations and cut costs throughout the year, including outsourcing the eDiscovery function. eDiscovery is a lengthy and time-consuming process that is best handled with specialized technical and legal experience. The amount of electronically stored information law firms will need to handle in 2019 continues to expand exponentially.
Most lawyers are not technologists. Many law firms try to manage eDiscovery in-house, through third-parties or through a combination of both. When deciding whether to insource or outsource eDiscovery this year, consider the following ways an eDiscovery partner can increase efficiency and accuracy without breaking the bank.
Benefit from legal technology expertise
An eDiscovery partner will lead the eDiscovery process in a faster, more secure and more efficient way. Outsourcing eDiscovery provides a team of experienced tech experts for a fraction of the cost of an in-house team. You will be able to focus on the business of law while your eDiscovery partner takes care of technical details and operating procedures.
Lower expenses and recover costs
Managing costs involved with running an eDiscovery function can be an uphill battle. Technology is constantly evolving and requires ongoing investments. Costs of ownership of an eDiscovery function include technology implementation, maintenance and employee training. Hardware and software alone can cost up to $200,000 on an annual basis. On top of that, firms must consider other costs including the salaries and other overhead costs of in-house support staff.
In our experience working with law firms across the country, we’ve found that in addition to lower expenses, our clients also report upwards of 80% recovery of their MSA fees in year one by using pricing models and billable rates we’ve recommended. We’ve also streamlined bill-back workflows for our clients to facilitate line item creations directly on their clients’ monthly invoices.
Keep data secure
Transferring and holding sensitive information in-house puts privileged information at risk for user error, mishaps and cybersecurity breaches. ABA Model Rules 1.1 and 1.6 require law firms to maintain client confidentiality. Law firm client data is a primary target for hackers, and many law firms are not fully prepared to protect and maintain client data from internal and external threats.
In our most recent Cybersecurity Scorecard, a periodic study that assesses cybersecurity preparedness across the legal industry, we found that 45% of law firms do not have formal cybersecurity policies in place. In the event a law firm is hacked and client data is compromised, the fallout is often substantial.
Get to meaningful data faster and with greater accuracy
Court deadlines and client budgets often mandate that legal teams have quick and extensive access to the data collected from their clients. An eDiscovery partner provides a sophisticated team and technology system that can be scaled to match project needs. They will ensure that large volumes of data are processed, indexed, and completely searchable in a timely and accurate manner.
Confidently produce evidence
To use electronically stored information as legally defensible evidence, a strong chain of custody is vital to ensuring the integrity of the data being used in a case. eDiscovery concerns run the gamut from identification of data custodians; to collection of digital devices and assets; and, finally, to processing, hosting and production of evidence.
Evidence preserved, collected, and/or processed by an in-house eDiscovery team may not stand up to court scrutiny. Many law firm staff are not properly trained, nor do they have the resources to ensure their processes will hold up to the challenges of opposing counsel. An eDiscovery partner has the ability to handle the electronically stored information throughout the entire eDiscovery process, including court presentation.
Pass client technology audits
Many corporations now require firms to pass technology audits. Law firms that bring client data in-house may struggle to pass SOX, HIPAA, FINRA, HITECH, FDIC, Gramm-Leach-Bliley and others. Failing technology audits costs firms time and business.
The LOGICFORCE difference
When you engage LOGICFORCE to provide eDiscovery services, you can expect lower overall costs, secure client data and a scalable approach that allows you to take on any matter regardless of data size or complexity. LOGICFORCE has a demonstrated history of managing large volumes of data efficiently with a team of legal tech experts to help produce solid evidence. Get in touch with one of our experts now by requesting a call.
Kyle Campbell is an eDiscovery and litigation support expert at LOGICFORCE. He has nearly 20 years of experience in all facets of the industry, including eDiscovery software development, strategic business consulting with an emphasis on eDiscovery and litigation support and working in-house with law firms and eDiscovery service providers.