2021 Law Firm IT Scorecard
The state of IT practices at mid-size law firms
Following the development and publication of Law Firm Cybersecurity Scorecards in preview years, we expanded the scope of this year's report to focus on broader IT practices at mid-size law firms. In response to the industry's increased prioritization of comprehensive cybersecurity programs, this year's research aimed to better understand how broader IT environments across the legal industry have evolved. In addition to cybersecurity, the research assessed new demands on technology and IT-related capabilities and infrastructure.
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It has become abundantly clear that proper implementation of technology at law firms is critical to firm success. Our intention is to continue to advocate for meaningful dialogue throughout the legal industry about IT-related issues plaguing law firms and their corporate clients. We also aim to promote substantive improvements by gaining adherence to the Law Firm IT Standards outlined in this report.
LOGICFORCE commissioned a survey and assessed more than 200 IT decision makers, including CIOs, IT directors and information security managers across small and medium-sized law firms (20-200 attorneys) located throughout the United States.
- Only 30% of firms use legal-specific document management systems with client lists and cloud capabilities
- Most firms depend on cloud-based IT solutions for their communications
- IT & cybersecurity policies fail to cover all priority areas: only 35% of firms conduct third-party penetration testing, which examines perimeter defenses and actively seeks out weak security settings.
- Very few firms (5%) hold trainings at the recommended monthly cadence
- Four out of five respondents expect IT spend at their firm to increase in 2021.